Privacy Policy

Effective Date: April 14, 2025

1. Introduction

Welcome to genetic.coach. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or utilize our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and payment details.
• Health and Genetic Information: Data obtained from DNA samples, including genetic markers related to fitness, diet, and exercise tendencies. We actively limit the scope of our testing to genetic markers needed for optimizing fitness and nutrition programs.
• Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance user experience.

3. How We Use Your Information

Your information is used to:

• Provide and personalize our services, including DNA analysis, diet recommendations and fitness recommendations.
• Process transactions and manage your account.
• Communicate with you about updates, promotions, and other relevant information.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website and services, subject to confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and safety.
• Consent: With your explicit consent for any other purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.  We will delete all data in our system for a client at their request at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing of your information.
• Withdraw consent at any time, where applicable.

To exercise these rights, please contact us at support@genetic.coach.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

genetic.coach

Email: support@genetic.coach